Privacy Policy

Last updated: 12 August 2026

Chimney Sweeps Near Me (“CSNM”, “we”, “us”) is operated by HNDOVR™ in collaboration with The Stove Guys. This policy explains what personal data we collect when you use chimneysweepsnearme.co.uk, how we use it, and your rights under UK GDPR.

Who we are

For privacy queries contact info@hndovr.app. Partner branding and trade collaboration are provided with The Stove Guys (thestoveguys.co.uk).

What we collect

• Contact details you submit (name, email, phone, postcode, address).
• Booking and enquiry details when you request a sweep.
• Account details if you register as a sweep business on HNDOVR™ via CSNM.
• Technical data such as IP address, device/browser type, and basic usage analytics.

How we use your data

• To match homeowners with local chimney sweeps and process booking requests.
• To operate sweep accounts, certificates, and related HNDOVR™ services.
• To improve the directory, prevent abuse, and keep the platform secure.
• To contact you about bookings, support, or important service updates.

Sharing

When you book or enquire, relevant details are shared with the sweep business you choose so they can fulfil the job. We use trusted processors (hosting, email, payments where enabled) under appropriate agreements. We do not sell your personal data.

Retention

We keep personal data only as long as needed for the purposes above, legal obligations, and dispute handling — then delete or anonymise it.

Your rights

You can request access, correction, deletion, restriction, or portability of your personal data, and object to certain processing. To exercise these rights, email info@hndovr.app. You may also complain to the UK Information Commissioner’s Office (ICO).

Cookies

We use essential cookies for the site to work and may use limited analytics cookies to understand traffic. You can control cookies through your browser settings.